1. General Use
By using this website, you confirm that:

• You are at least 18 years old or using the site under the supervision of a parent or legal guardian.

• You agree to provide accurate and complete information during account registration and order checkout.

2. Product Information & Availability
We strive to provide accurate product details, pricing, and stock availability. However:

• Errors may occur, and we reserve the right to correct them.

• All product images are for illustration purposes and may differ slightly from the actual product.

3. Order Acceptance & Cancellation

• All orders placed through the website are subject to our acceptance.

• We may cancel or refuse any order due to product unavailability, pricing errors, or suspected fraud.

• Orders can be cancelled by the customer within 12 hours of placement or before shipment, whichever is earlier.

4. Pricing & Payment

• All prices listed are in INR and inclusive of applicable taxes (unless specified otherwise).

• Payment must be made at the time of ordering via our secure payment gateways.

• We accept UPI, credit/debit cards, net banking, and wallet payments.

5. Shipping & Delivery

• We aim to process and dispatch all orders within 1-3 business days.

• The estimated delivery time depends on your location.

• We are not liable for delays caused by courier partners or unforeseen circumstances.

6. Returns, Refunds & Replacements

• Returns are accepted within 2 working days of delivery for damaged, defective, or incorrect items.

• Products must be unused, in original packaging, and accompanied by proof of purchase.

• Refunds (if approved) will be processed to your original method of payment.

• Return shipping costs are borne by the customer unless the error was on our part.

Please refer to our Return & Refund Policy for full details.

7. Account Responsibility
You are responsible for maintaining the confidentiality of your account login information. You agree to:

• Notify us immediately in case of unauthorized access or use.

• Accept responsibility for all activities that occur under your account.

8. Intellectual Property
All content, images, logos, and trademarks on this website are the property of MediVibe24 Solutions or its licensors. Use or reproduction of any content without written permission is strictly prohibited.

9. Privacy & Data Protection
We value your privacy. Please refer to our Privacy Policy for information on how we collect, use, and safeguard your data.

10. Limitation of Liability
We are not liable for any:

• Indirect, incidental, or consequential damages.

• Product misuse, allergy, or user error.

• Losses incurred due to delay or non-delivery by logistics partners.

11. External Links
Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or reliability of these external sites.

12. Modifications to Terms
We may update these Terms from time to time. Any changes will be posted on this page, and continued use of the website indicates your acceptance of the updated Terms.

13. Governing Law & Jurisdiction
These Terms shall be governed by and interpreted under the laws of India. Any disputes arising from the use of this website shall be subject to the jurisdiction of the courts of [Insert City, e.g., Mumbai, Maharashtra].

14. Contact Information
For any questions or support, feel free to contact us:
📞 +91 810 810 0607
📧 info@medivibe24.com